“They deliver what they promise”

–V.S. in Sacramento

Website Privacy Statement

This document was last updated on February 20, 2009.

1. Acknowledgment and acceptance of terms

First Service Insurance is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing First Service Insurance firstserviceweb.com, you acknowledge and fully understand First Service Insurance's Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

2. Participating Merchant Policies

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in First Service Insurance services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

3. Information We Collect and How We Use It

First Service Insurance collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies. We use your information from the online forms to provide quotes insurance services; therefore, we share it with insurance companies and their representatives in order to do this.

a. Web Server Logs When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

  • Your Internet protocol address.
  • The kind of browser or computer you use.
  • Number of links you click within the site.
  • State or country from which you accessed the site.
  • Date and time of your visit.
  • Name of your Internet service provider.
  • Web page you linked to our site from.
  • Pages you viewed on the site.

4. Changes to this Statement

First Service Insurance has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

5. Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please email us at info@firstserviceweb.com, call us at 800-591-9692 or send your comments to:

First Service Insurance
Attention: Privacy Statement Personnel
215 Estates Drive #1
Roseville, CA 95678

First Service Insurance will use commercially reasonable efforts to promptly respond and resolve any problem or question.