Our Guarantee to You

Same-Day Certificates

Every insurance certificate that we have carrier authority to issue will be issued the same business day we receive your written request. When you have a newly issued policy, or in isolated times where carrier approval is required, we will work quickly to get your certificate issued.


Dedicated Support Team

At the ready is your custom-built service team:

  • Primary Agent/Broker
  • Account Manager
  • Customer Service Assistants
  • Certificate Staff


Service Your Way

You have the choice of how to work with us:

  • In person, on the phone, by email or here on our website
  • Policy delivery by email or U.S. mail
  • Quote requests via FirstServiceWeb.com or by phone
  • Certificate delivery by fax, email or U.S. mail


The Best Options to Get Started

Most policies are available with a low initial amount and monthly installments. Major credit cards are accepted to request your policy to be bound, along with no-cost check by fax. Choose what works best for you.


The Bottom Line

If you are not completely satisfied that we have lived up to our Guarantee as promised here, we will give you a refund of up to the full amount of the agency fee for the policy.

Requests for same-day certificates must be received by us before 4:30pm on regular business days.


Doug Lindley, CRIS

Ed Barr, CRIS